Frequently Asked Questions

Our Caregiver Referral service pre-qualifies Independent Caregivers, whom the consumer hires directly for a referral fee. You are empowered to make decisions directly with your caregivers; No Health Care agency interface is necessary.  Plus, an elderly person is frequently happier and better cared for with a consistent, regular caregiver or caregiver team, as opposed to getting less experienced or inconsistent staffing from an agency. 

Just Contact Us!  We want to hear about your unique situation so that we can refer caregiver candidates that will best meet your needs. Time permitting, we encourage in-person interviews. In an emergency situation we can often refer a caregiver candidate right away; a few days is ideal.

 With our Caregiver Registry model Service -You Are in Charge! You might enlist one of your caregivers to assist with minor management; or, if your loved one has complex medical needs, you live far away or would just prefer a professional care manager, we can also help with this.

We will do our best to refer a replacement caregiver right away, should your caregiver call in sick. 

Starting September 2021, Private Care Match is now asking that caregivers are vaccinated for COVID-19 to be eligible for referrals. If vaccination for the seasonal flu is important to you, please be sure to discuss it directly with your caregiver. 

Most of our Independent Caregivers are CNA's, Home Aides, or have other medical backgrounds, such as LVN's, RN's. and MA's. Our Caregivers take ongoing training, and have a balance of experience, training and social skills. In addition to checking references, Private Care Match also conducts extensive screening and background check as part of our process. Many of our caregivers have been with our registry for 5 years or more!

Clients and families determine details directly with their caregivers.   

In addition to our Referral Service carrying liability insurance, each caregiver is required to carry a liability policy of $500,000 (minimum). Each caregiver purchases his or her own liability policy, which renews each year and is their responsibility to keep current.  

It usually takes just 3 -4 main caregivers plus a backup to cover a 24 x 7 care situation, provided that the caregivers get the rest that they need. This means that you get to know the same caregivers, lessening that “new-person-in-the-house” feeling.

Years of experience has shown that clients receive more professional care when caregivers do not move in, bag-and-baggage. That is because boundaries are clearer and caregivers bring fresh energy to clients who retain the same caregivers. For example, your live-in caregiver may lack personal space and a sense of “down time” when the relief caregiver is there; complications if the caregiver does not work out as planned; and the concerns of a single individual moving in with a potentially vulnerable senior.